You are here: Social > Ratings and Reviews > Moderating User Reviews

Moderating User Reviews

If you are using the Ratings and Reviews feature, you have the ability to evaluate User comments before they become public. All submitted reviews are visible on the Reviewed Items page, where you can approve or reject each message. To be able to moderate comments you must select the Comments Require Approval check box when you make items ratable. You must also be granted the appropriate Ratings and Reviews User Permissions to view and moderate the reviews. On the ControlPanel:

  1. Click on the Social menu to expand it.
  2. Click Reviews.

The search results are displayed in the Items section. You can see the average user star rating, the number of approved reviews, and whether there are any User comments to review. The Pending Approval column for an item displays a when there are comments awaiting approval. If displays, then all comments have already been reviewed and approved.

  1. Click the Name of the item that has pending reviews.

All reviews for the item display. A in the Status indicates a review was approved. A indicates a review was rejected. A indicates that the review is pending approval. At this point you have two options:

Approving or Rejecting User Reviews

To approve or reject reviews, do the following:

  1. Read the pending reviews' text in the Comments column.
  2. Select the check boxes next to the reviews you want.
  3. Select one of the following from the Change Status to drop-down list:

You can change the status of reviews if necessary. For example, perhaps you selected Approved when you intended to select Rejected. Simply select the check boxes next to the messages again, and then select the correct status from the Change Status to drop-down list.

Editing a Review

You can edit a review before or after it is made public to other LearnCenter members.

  1. Read the review text in the Comments column.
  2. Rest your pointer on a row containing a review that is pending approval, and then click .
  3. Make the appropriate changes.
  4. Click .

Related Topics IconRelated Topics

 

Copyright © 2010-2015, Oracle and/or its affiliates. All rights reserved.